Diploma in International Freight Management (Synchronous E-learning)…Enhanced Funding up to 70% of Course Fees & SFC eligible
Dates Available
11 Dec 2023 to 24 Feb 2025, Intake: R66
Commence Date:
– 06 March 2023, Intake: R63
– 10 July 2023, Intake: R64
– 04 September 2023, Intake: R65
– 11 December 2023, Intake: R66
Find out how our participants rate our programmes via TRAQOM here
The Training Quality and Outcomes Measurement (TRAQOM) initiative is developed by SkillsFuture Singapore to raise the quality of SSG-funded Continuing Education and Training (CET) programmes.
Read what our participants have learnt from this course and the feedback from their supervisors…
Through this course, I can put the best of the knowledge learned into my work and share with my colleagues. Even though TLA is located at the far side from where I am residing and working, never in my mind that it’s going to be a deterrence in my journey to get better knowledge.
Secondly, without the experienced lecturers, I would not have gained in-depth knowledge. They are very helpful and friendly and ever willing to share their experiences with us. For that I am forever grateful for being our mentors and teachers.
Lastly, I would also like to thank TLA for its high standards in providing the good courses and best lecturers a student could ask for. I must say I am truly impressed with their service and would highly recommend to my colleagues and friends.
Ng Wai Kean, Graduate of IFM R43, graduated on 05 November 2018
The program gives me a lot of learning benefits not only in theory but also practical skills in handling my work.
Htoo Sandy Lwin, Customer Service Officer, Nippon Express Singapore Pte Ltd – Graduated from Diploma in IFM (R34) on 22 April 2016
Chee Sing Fong just completed the Diploma in International Freight Management (IFM R35) in January 2016. After attending the programme, Sing Fong is more knowledgeable and more confident in her work and dealings with customers. She shared that she has gained good knowledge on supply chain procedures, international trade document – both the process and requirement.
Cecilia Ang, Customer Service & Overseas Manager, Mega-Air Pte Ltd in Apr 2016
Objectives
The course aims to equip participants with key skills and knowledge required to perform effectively in a logistics management environment.
The Diploma’s training curriculum is customized towards
- Logistics Industry Transformation Map (ITM)
- the Skills Framework for Logistics – Freight Forwarding and Operations as well as Sales and Customer Service
Who Should Attend
The program prepares the participants in their roles as Customer Service Officer/Executive, Freight Forwarding Officer/Executive, Import/Export Officer/Executive, Freight Supervisor, Freight Co-ordinator who perform all duties necessary for the intermodal transport of commodities across international borders on behalf of shippers. These roles are increasingly more essential in the booming of e-commerce.
Entry Requirements
Qualification :
Min GCE 3 N Level credit passes with N Level English Grade B4 & above / IELTS 5.5 / WPL Level 6 & above
OR
Min GCE 3 O Level credit passes with O Level English grade C6 & above / IELTS 5.5 / WPL Level 6 & above
OR
Full time ITE Nitec & above
OR
TLA Certificate in Logistics Operations with min N/O Level English at respectively specified grades / IELTS 5.5 / WPL Level 6 & above
Work Experience : 1 year
Age: from 18
Admission is solely at the discretion of TLA.
Please note: Advanced Diploma in DSC & Diploma in IFM/ILM are not pathway programmes.
Fees & Enhanced Funding
Enhanced Funding of up to 70% of course fee is available.
Course Reference No : TGS-2020500239 (29/03/2023 – 23/02/2024)
Nett course fee for full Diploma programme effective from 1 Oct 2018.
SFC eligible
* “All Singaporeans aged 25 and above can use their $500 SFC from the government to pay for a wide range of approved skills-related courses. Visit the SFC website www.skillsfuture.sg/credit to choose from the courses available on the SFC course directory.”
NSmen and employees of NS Mark (Gold) accredited companies can enjoy exclusive discounted course fee at member’s rate.
| SLA Member Company | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Enhanced Training Support for SMEs (70%) | Full Course Fee |
| Course Fee | $4,300.00 | $4,300.00 | $4,300.00 | $680.00 |
| SSG Grant | – | ($2,150.00) | ($3,010.00) | – |
| Total Nett Fee (including 8% GST) | $4,644.00 | $2,494.00 | $1,634.00 | $734.40 |
| Non-Member Company | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Enhanced Training Support for SMEs (70%) | Full Course Fee |
| Course Fee | $4,900.00 | $4,900.00 | $4,900.00 | $780.00 |
| SSG Grant | – | ($2,450.00) | ($3,430.00) | – |
| Total Nett Fee (including 8% GST) | $5,292.00 | $2,842.00 | $1,862.00 | $842.40 |
| Self-Sponsored Participant | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Mid-Career Enhanced Subsidy1 | Full Course Fee |
| Course Fee | $4,900.00 | $4,900.00 | $4,900.00 | $780.00 |
| SSG Grant | – | ($2,450.00) | ($3,430.00) | – |
| Total Nett Fee (including 8% GST) | $5,292.00 | $2,842.00 | $1,862.00 | $842.40 |
1Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 70% of the course fees.
- Application fee of $86.40 (non-refundable)
- *SSG Grant – Assessment Only Pathway (AOP) fee of $108.00 is applicable for participants (company-sponsored / self-sponsored) under SSG funding.
Duration
Part-time studies : Evenings from 7pm to 10pm
Diploma: 14 months (243 training hours excluding examinations)
Course Delivery
Synchronous online training session
Lectures, Case Studies, Group Discussions
Course Assessments
Tutorial Exercises, Group Projects, Written Examinations
Participant’s Support Services
Please CLICK HERE for details
Graduation
Participants must pass all the required modules to be awarded the Diploma Certificate which will be presented at the TLA Graduation Ceremony scheduled at least once a year.
FIATA Diploma in Freight Forwarding (by Vocational Training & Examination)
TLA Diploma graduates are qualified to apply for the exclusive globally recognised dual qualification – FIATA Diploma in Freight Forwarding (By Vocational Training & Examination).
Lecturer
Part-Time Lecturers: Industry practitioners
Average Teacher-Student Ratio – 1:30
IFM 101 International Trade Management
Peter Chua, Master of Business Administration, University of Melbourne
Thomas Sim, Master of Training & Development, Griffith University
Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association
IFM 102 Air Freight Forwarding Operations
Ang Peng Chua, Master of Marketing, University of New South Wales
M M Kunasekaran, Master of Logistics and SCM, University of South Australia
Thomas Sim, Master of Training & Development, Griffith University
IFM 103 Sea Freight Forwarding Operations
Tan Eng Soon, Master of Logistics, Curtin University of Technology
Thomas Chee, Bachelor of Business, Royal Melbourne Institute of Technology
IFM 104 Multimodal Transport
Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association
Thomas Sim, Master of Training & Development, Griffith University
Tan Eng Soon, Master of Logistics, Curtin University of Technology
IFM 105 Customer Service & Relationship Management in Logistics
Charles Doo, Master of Science, NTU
Shirley Pek, Master in Organisation Leadership, Monash University
Thomas Sim, Master of Training & Development, Griffith University
Tan Hock Chuan, Master of Business Administration, University of East London
Tan Eng Soon, Master of Logistics, Curtin University of Technology
IFM 106 Legal Issues in Freight Management
VCS Vardan, Bachelor of Law, University of London
Larry Thian, Insurance Diploma, ANZIIF, New Zealand
Charmaine Fu, Bachelor of Law, NUS
Dan Yeo, Bachelor of Law, NUS
601 Basic Management
Tan Hock Chuan, Master of Business Administration, University of East London
Wong Kim Siong, Master of Business Administration, Charles Strut University
Liu Fook Thim, Master of Science, NTU
Venue / Time
Venue : Synchronous online training session
Time : 1900 – 2200 hrs
Modules
IFM 101 International Trade Management (12 sessions)
IFM 102 Air Freight Forwarding Operations (14 sessions)
IFM 103 Sea Freight Forwarding Operations (13 sessions)
IFM 104 Multimodal Transport (16 sessions)
IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
IFM 106 Legal Issues in Freight Management (12 sessions)
IFM 601 Basic Management (10 sessions)
Coverage
IFM 101 International Trade Management (12 sessions)
- International Trade Management
- Incoterms
- Regional Economic Integration
- Major Trade Product
- Trade Finance: Documentary Collection and Letter of Credit
- Trade Documentation
- Cross Cultural Perspective in International Trade
- Business Entry Modes
- Infocomm Technology (ICT) in Freight Forwarding
IFM 102 Air Freight Forwarding Operations (14 sessions)
- Industry Regulators & Associations
- Document of Affreightment—Air Waybill
- The Air Cargo Agency, Airlines & Ground Handling
- Use of Guide Books
- Dangerous Goods & Security
- World Geography
- Conditions of Contract
- Air Cargo Claims Handling
- Air Cargo Rates & Charges
- Aircraft, Aircraft Unit Load Devices, BUP
- Air Cargo Import, Export, Transhipment
IFM 103 Sea Freight Forwarding Operations (13 sessions)
- Transport Geography, Shipping Routes and Major Ports
- Vessels: Operational and Design Related Metrics
- Shipping Documentation
- Role & Responsibilities of Carriers, Agents and Ports
- Freight Consortium and Global Alliances, Containerization and its Operational Forms
- Freight Tariff Systems
- Freight Quotation, Job Costing and Payments
- Cargo Packing and Damage
- Basic Principles of Material Handling and Cargo Operations: Vessel, Warehouse, Port
- Classification and Handling of Dangerous Goods
- International Conventions for Transportation of Goods
IFM 104 Multimodal Transport (16 sessions)
- Introduction & Definition of Multimodal Transport
- Types of Multimodal Transport & Its Operations
- Multimodal Transport Documents
- Plan & Execute an Export Shipment & Import Shipment
- Project Transportation
- Household Removals (Int’l Relocations) & ASEAN Framework for Multimodal
- Introduction on Road & Rail Transport
- Alternative Transport Solutions
- Safety & Security
IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
- Customer Servicing in the Logistics Industry
- Marketing and Logistics Operations Interface
- Principles of Quality Customer Service
- Customer Service Performance Metrics
- Development of Customer Service Program
- One-Stop Customer Service
- Concept of Customer Relationship Management
- International Trade & Transport Organization and Global Customs Knowledge
IFM 106 Legal Issues in Freight Management (12 sessions)
- Legal Framework of Multimodal Transport Operators
- Carriage of Goods by Sea
- Application—Carriage of Goods by Sea
- Introduction to Insurance & its Practices
- Cargo Policy Coverage
- Cargo Insurance Claims
- Carriage of Goods By Air, Road and Rail
- Remedies and Enforcement
- Forwarders’ Liability Claims
- Handling Liability Claims
IFM 601 Basic Management (10 sessions)
- Managing & Manager
- Basic Management Functions
- Coaching, Problem Solving & Decision Making
- Communication
- Leadership
- Performance Appraisal
- Managing Conflict
- Managing Creativity & Innovation
- Managing Group, Managing Effective Meeting
Career Opportunities
TLA graduates from this programme can typically expect good employment/career prospects across the industry, particularly from SLA member companies which regularly look for talents with competencies in international trade, airfreight & seafreight operations, multimodal transport solutions, customer & relationship building, legal & transportation insurance, amongst other skill sets, to join them as Import/Export Manager/Executives, Project Freight Leaders, Sales Executives/Coordinators, Customer Service Manager/Coordinators, Airfreight/Oceanfreight Executives, etc.
