Diploma in International Freight Management

There are no available classes.
Diploma in International Freight Management
Dates Available

20 Feb 2017 – 09 Apr 2018, Intake: 42

Read what our participants have learnt from this course and the feedback from their supervisors…

 

Blue_Ribbon

The program gives me a lot of learning benefits not only in theory but also practical skills in handling my work.

Htoo Sandy Lwin, Customer Service Officer, Nippon Express Singapore Pte Ltd – Graduated from Diploma in IFM (R34) on 22 April 2016

Blue_Ribbon

Chee Sing Fong just completed the Diploma in International Freight Management (IFM R35) in January 2016.  After attending the programme, Sing Fong is more knowledgeable and more confident in her work and dealings with customers. She shared that she has gained good knowledge on supply chain procedures, international trade document – both the process and requirement.

Cecilia Ang, Customer Service & Overseas Manager, Mega-Air Pte Ltd

Testimonial from Employer Of IFM Student

Objectives

The course aims to equip participants with key skills and knowledge required to perform effectively in a logistics management environment.

Who Should Attend

Customer Service Officer/Executive, Freight Forwarding Officer/Executive, Import/Export Officer/Executive, Freight Supervisor, Freight Co-ordinator

Entry Requirements

Qualification : Min GCE 3 N Level credit passes with N Level English grade B4 & above/WPL Level 6 & above

OR

Min GCE 3 O Level credit passes with O Level English grade C6 & above/WPL Level 6 & above

OR

Full-time ITE Nitec & above

OR

TLA Certificate in Logistics Operations with min N/O Level English at respectively specified grades/IELTS5.5/WPL Level 6 & above

Work Experience : 1 year

Admission is solely at the discretion of TLA.

Fees
Full Course Fee (Diploma) Full Course Fee (Modular)
SLA Member Company
(View member listing)
$4,300 + GST $301 $680 + GST $47.60
Non Member-Company $4,900 + GST $343 $780 + GST $54.60
Self-Sponsored Participant $4,900 + GST $343 $780 + GST $54.60

* Other administrative charges may apply as follows:

  • Application fee of $85.60 (non-refundable)
  • Assessment Only Pathway (AOP) fee of $160.50 for SDF Funding*

* Payment of course fee by cash or cheque. Various funding schemes available. Contact us at 6499 9799 to find out more.

Duration

Part-time studies : Evenings from 7pm to 10pm

Diploma:  14 months (243 training hours excluding examinations)

Course Delivery

Lectures, Case Studies, Group Discussions

Course Assessments

Tutorial Exercises, Group Projects, Written Examinations

Graduation

Participants must pass all the required modules to be awarded the Diploma Certificate which will be presented at the TLA Graduation Ceremony scheduled at least once a year.

Lecturer

Part-Time Lecturers: Industry practitioners

Average Teacher-Student Ratio – 1:30

IFM 101 International Trade Management

Chan Chee Kin, Diploma in Freight Forwarding, Singapore Logistics Association

Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association

Thomas Sim, Bachelor of Science (Aeronautical Engineering), Air Force Institute of Technology Dayton, OH

Victor Lam, Master of Business Administration, Australian Maritime College

IFM 102 Air Freight Forwarding Operations

Ho Chee Mun, Master of Business Administration, University of Leicester

Liew Pak Kon, Diploma in Transport, Chartered Institute of Transport & Logistics

Thomas Sim, Bachelor of Science (Aeronautical Engineering), Air Force Institute of Technology Dayton, OH

Ang Peng Chua, Master of Marketing, University of New South Wales

M M Kunasekaran, Master of Logistics and SCM, University of South Australia

IFM 103 Sea Freight Forwarding Operations

Tan Tee Hwa, Bachelor of Science, NUS

Bryan Tay, Bachelor of Engineering, NTU

Kenneth Tan, Master of Science, NTU

Thomas Chee, Bachelor of Business, Royal Melbourne Institute of Technology

Dr Lawrence Liaw, Doctor of Business Administration, University of South Australia

IFM 104 Multimodal Transport

Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association

Thomas Sim, Bachelor of Science (Aeronautical Engineering), Air Force Institute of Technology Dayton, OH

Goh Wee Yaw, Master of Business Administration, University of Adelaide

IFM 105 Customer Service & Relationship Management in Logistics

Mark Heng, Bachelor of Science, California State University

Charles Doo, Master of Science, NTU

Tan Hock Chuan, Bachelor of Arts, NUS

IFM 106 Legal Issues in Freight Management

Larry Thian, Insurance Diploma, ANZIIF, New Zealand

VCS Vardan, Bachelor of Law, University of London

Charmaine Fu, Bachelor of Law, NUS

601 Basic Management

Chan Chee Kin, Diploma in Freight Forwarding, Singapore Logistics Association

Tan Hock Chuan, Bachelor of Arts, NUS

Liu Fook Thim, Master of Science, NTU

Wong Kim Siong, Master of Business Administration, Charles Strut University

Venue / Intake

Venue : No 2 Bukit Merah Central or AEC College Pte Ltd
Time : 1900 – 2200 hrs
Course Intakes : March, July, September

Training Roadmap

roadmap

Modules

IFM 101 International Trade Management (12 sessions)

IFM 102 Air Freight Forwarding Operations (14 sessions)

IFM 103 Sea Freight Forwarding Operations (13 sessions)

IFM 104 Multimodal Transport (16 sessions)

IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)

IFM 106 Legal Issues in Freight Management (12 sessions)

IFM 601 Basic Management (10 sessions)

Coverage

IFM 101 International Trade Management (12 sessions)

  • Incoterms
  • Major Trade Product in International Trade
  • Overview on Types of Payment Methods
  • Documentary Collection D/A & D/P
  • L/C Workflow & Functions
  • Interpretation of L/C Terms & Conditions
  • L/C Negotiation & Handling Discrepant Documents
  • Various Types of L/C, Their Uses & Risks
  • Transport Documents & Other Documents Used in International Trade
  • Preparation of Documents According to L/C Requirements
  • Overview of Shipping Declaration & Their Related Documentation

IFM 102 Air Freight Forwarding Operations (14 sessions)

  • Industry Regulators & Associations
  • Document of Affreightment—Air Waybill
  • The Air Cargo Agency, Airlines & Ground Handling
  • Use of Guide Books
  • World Geography
  • Dangerous Goods & Security
  • Air Cargo Import, Export, Transhipment
  • Conditions of Contract
  • Air Cargo Rates & Charges
  • Aircraft, Aircraft Unit Load Devices, BUP
  • Air Cargo Claims Handling

IFM 103 Sea Freight Forwarding Operations (13 sessions)

  • Transport Geography
  • Vessels & Containers Specifications
  • Cargo Gears for Vessel & Warehouse Operations
  • Shipping Documentation
  • Role of Carriers & Ports
  • Freight Conferences & Freight Tariff Systems
  • Freight Quotations & Job Costing
  • Cargo Packing & Damage
  • International Conventions for Transportation of Goods
  • Dangerous Goods

IFM 104 Multimodal Transport (16 sessions)

  • Types of Multimodal
  • Multimodal Documents
  • Plan & Execute an Export & Import Shipment
  • Project Transportation
  • Alternative Transport Solutions
  • ASEAN Framework for MT
  • Household Removals
  • Safety & Security

IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)

  • What is Customer Servicing in the Logistics Industry
  • Principles of Quality Customer Service & How to Deliver Them
  • Marketing & Logistics Operations Interface
  • Customer Service Performance Metrics
  • Development of Customer Service Programme
  • One-Stop Customer Service
  • Concept of Customer Relationship Management

IFM 106 Legal Issues in Freight Management (12 sessions)

  • Legal Framework of MTO
  • Carriage of Goods by Sea
  • Application—Carriage of Goods by Sea
  • Introduction to Insurance & its Practices
  • Cargo Policy Coverage
  • Cargo Claims
  • Carriage of Goods by Air
  • Remedies & Enforcement
  • Forwarders’ Liability Claims
  • Handling Liability Claims

IFM 601 Basic Management (10 sessions)

  • Managing & Manager
  • Basic Management Functions
  • Coaching, Problem Solving & Decision Making
  • Communication & Leadership
  • Organisation Structure & Recruitment
  • Performance Appraisal
  • Managing Conflict
  • Managing Creativity & Innovation
  • Managing Group, Managing Effective Meeting
Career Opportunities

TLA graduates from this programme can typically expect good employment/career prospects across the industry, particularly from SLA member companies which regularly look for talents with competencies in international trade, airfreight & seafreight operations, multimodal transport solutions, customer & relationship building, legal & transportation insurance, amongst other skill sets, to join them as Import/Export Manager/Executives, Project Freight Leaders, Sales Executives/Coordinators, Customer Service Manager/Coordinators, Airfreight/Oceanfreight Executives, etc.


There are no available classes.