Diploma in International Freight Management (Synchronous E-learning)…Enhanced Funding up to 70% of Course Fees (SFC eligible)
Dates Available
07 July 2025 to tba, Intake: R74
Commence Date:
– 07 July 2025 , Intake: R74 (Registration is open)
Find out how our participants rate our programmes via TRAQOM here
The Training Quality and Outcomes Measurement (TRAQOM) initiative is developed by SkillsFuture Singapore to raise the quality of SSG-funded Continuing Education and Training (CET) programmes.
Read what our participants have learnt from this course and the feedback from their supervisors…
Balancing the demands of work and school was not an easy feat. However, the challenges only underscored the importance of resilience and determination.
Ms. Chelsy Ong Shi Ting (IFM R60) – Customer Service Executive, KASE LINE (S) PTE LTD – Graduated on 25 Aug 2023
I am glad I chose TLA. The lecturers were very experienced and very helpful. They were very approachable and willing to help even after lesson time. It was not easy to attend the evening lessons after work, but it was the way the lecturers conducted the lessons and sharing of real life experiences that made it worth it.
I would also like to thank my group members who made this learning experience a memorable one and not forgetting the weekend sacrifices for the group discussions.
Ms. Jayagumar Vijayalakshmi (IFM R58) – Customer Service Manager, GS Technology – Graduated on 12 Dec 2022 (Best Achiever for IFM)
I am happy to be with you at this graduation and awards ceremony today. I’m deeply honoured to speak in front of everyone to say something and share this amazing day with you. It had been 14 months exhausted journey but certainly a fruitful and rewarding journey. Congratulations to all that we are graduated today!
Mr. Ee Yang Boon (IFM R55), Accounting Director, On Time Worldwide Logistics Pte Ltd – Graduated on 28 Jun 2022
Objectives
The course aims to equip participants with key skills and knowledge required to perform effectively in a logistics management environment.
The Diploma’s training curriculum is customized towards
- Logistics Industry Transformation Map (ITM)
- the Skills Framework for Logistics – Freight Forwarding and Operations as well as Sales and Customer Service
Who Should Attend
The program prepares the participants in their roles as Customer Service Officer/Executive, Freight Forwarding Officer/Executive, Import/Export Officer/Executive, Freight Supervisor, Freight Co-ordinator who perform all duties necessary for the intermodal transport of commodities across international borders on behalf of shippers. These roles are increasingly more essential in the booming of e-commerce.
Entry Requirements
Local Students
Qualification:
Obtained at least a C6 at N-Level in any 3 subjects or matured candidate who is 30 years old with at least 3 years of relevant working experience.
OR
Obtained a Full-Time Higher NITEC/NITEC or matured candidate who is 30 years old with at least 3 years of relevant working experience.
OR
Obtained TLA Certificate in Logistics Operations or matured candidate who is 30 years old with at least 3 years of relevant working experience.
OR
TLA Certificate in Logistics Operations with min N/O Level English at respectively specified grades / IELTS 5.5 / WPL Level 6 & above
Work Experience : 1 year
Age: from 18
Admission is solely at the discretion of TLA.
International Students
Obtained at least a pass at International Baccalaureate Primary Years Programme – Year 4.
For Malaysian, obtained at least Sijil Pelajaran Malaysia (SPM) with a pass in English and 3 other subjects
For other nationalities, obtained at least GCSE with a pass in English and 3 other subjects Language Requirement.
At least a C6 at N-level English
Please note: Advanced Diploma in DSC & Diploma in IFM/ILM are not pathway programmes.
Fees & Enhanced Funding
Enhanced Funding of up to 70% of course fee is available.
Course Reference No : TGS-2020500239 (01/01/2019 – 26/04/2026)
Nett course fee for full Diploma programme effective from 01 October 2018.
SkillsFuture Credit (SFC) eligible.
“All Singaporeans aged 25 and above can use their $500 SFC from the government to pay for a wide range of approved skills-related courses. Visit the SFC website www.skillsfuture.gov.sg to choose from the courses available on the SFC course directory.”
NSmen and employees of NS Mark (Gold) accredited companies can enjoy exclusive discounted course fee at member’s rate.
| SLA Member Company | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Enhanced Training Support for SMEs (70%) | Full Course Fee |
| Course Fee | $4,300.00 | $4,300.00 | $4,300.00 | $680.00 |
| *SSG Grant | – | ($2,150.00) | ($3,010.00) | – |
| Total Nett Fee (including 9% GST) | $4,687.00 | $2,537.00 | $1,677.00 | $741.20 |
| Non-Member Company | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Enhanced Training Support for SMEs (70%) | Full Course Fee |
| Course Fee | $4,900.00 | $4,900.00 | $4,900.00 | $780.00 |
| *SSG Grant | – | ($2,450.00) | ($3,430.00) | – |
| Total Nett Fee (including 9% GST) | $5,341.00 | $2,891.00 | $1,911.00 | $850.20 |
| Self-Sponsored Participant | ||||
| Programme | Diploma | Modular | ||
| Fee Type | Full Course Fee | Baseline SkillsFuture Funding (50%) | Mid-Career Enhanced Subsidy1 | Full Course Fee |
| Course Fee | $4,900.00 | $4,900.00 | $4,900.00 | $780.00 |
| *SSG Grant | – | ($2,450.00) | ($3,430.00) | – |
| Total Nett Fee (including 9% GST) | $5,341.00 | $2,891.00 | $1,911.00 | $850.20 |
Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 70% of the course fees.
Other administrative charges apply as follows:
- Application fee of $87.20 (non-refundable).
- *Additional SSG Grant – Assessment Only Pathway (AOP) fee of $109.00 is applicable for participants (company-sponsored / self-sponsored) under SSG funding.
- *Only Singaporean is eligible for the SkillsFuture Credit
- *Only Singaporean/Singaporean PR is eligible for SkillsFuture Singapore Grant.
Duration
Part-time studies : Evenings from 7pm to 10pm
Diploma: 14 months (243 training hours excluding examinations)
Venue / Time
Venue : Synchronous online training session (via Zoom)
Time : 1900 – 2200 hours
Course Delivery
Synchronous online training session
Lectures, Case Studies, Group Discussions
Course Assessments
Tutorial Exercises, Group Projects, Written Examinations
Modules
IFM 101 International Trade Management (12 sessions)
IFM 102 Air Freight Forwarding Operations (14 sessions)
IFM 103 Sea Freight Forwarding Operations (13 sessions)
IFM 104 Multimodal Transport (16 sessions)
IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
IFM 106 Legal Issues in Freight Management (12 sessions)
IFM 601 Basic Management (10 sessions)
Coverage
IFM 101 International Trade Management (12 sessions)
- International Trade Management
- Incoterms
- Regional Economic Integration
- Major Trade Product
- Trade Finance: Documentary Collection and Letter of Credit
- Trade Documentation
- Cross Cultural Perspective in International Trade
- Business Entry Modes
- Infocomm Technology (ICT) in Freight Forwarding
IFM 102 Air Freight Forwarding Operations (14 sessions)
- Industry Regulators & Associations
- Document of Affreightment—Air Waybill
- The Air Cargo Agency, Airlines & Ground Handling
- Use of Guide Books
- Dangerous Goods & Security
- World Geography
- Conditions of Contract
- Air Cargo Claims Handling
- Air Cargo Rates & Charges
- Aircraft, Aircraft Unit Load Devices, BUP
- Air Cargo Import, Export, Transhipment
IFM 103 Sea Freight Forwarding Operations (13 sessions)
- Transport Geography, Shipping Routes and Major Ports
- Vessels: Operational and Design Related Metrics
- Shipping Documentation
- Role & Responsibilities of Carriers, Agents and Ports
- Freight Consortium and Global Alliances, Containerization and its Operational Forms
- Freight Tariff Systems
- Freight Quotation, Job Costing and Payments
- Cargo Packing and Damage
- Basic Principles of Material Handling and Cargo Operations: Vessel, Warehouse, Port
- Classification and Handling of Dangerous Goods
- International Conventions for Transportation of Goods
IFM 104 Multimodal Transport (16 sessions)
- Introduction & Definition of Multimodal Transport
- Types of Multimodal Transport & Its Operations
- Multimodal Transport Documents
- Plan & Execute an Export Shipment & Import Shipment
- Project Transportation
- Household Removals (Int’l Relocations) & ASEAN Framework for Multimodal
- Introduction on Road & Rail Transport
- Alternative Transport Solutions
- Safety & Security
IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)
- Customer Servicing in the Logistics Industry
- Marketing and Logistics Operations Interface
- Principles of Quality Customer Service
- Customer Service Performance Metrics
- Development of Customer Service Program
- One-Stop Customer Service
- Concept of Customer Relationship Management
- International Trade & Transport Organization and Global Customs Knowledge
IFM 106 Legal Issues in Freight Management (12 sessions)
- Legal Framework of Multimodal Transport Operators
- Carriage of Goods by Sea
- Application—Carriage of Goods by Sea
- Introduction to Insurance & its Practices
- Cargo Policy Coverage
- Cargo Insurance Claims
- Carriage of Goods By Air, Road and Rail
- Remedies and Enforcement
- Forwarders’ Liability Claims
- Handling Liability Claims
IFM 601 Basic Management (10 sessions)
- Managing & Manager
- Basic Management Functions
- Coaching, Problem Solving & Decision Making
- Communication
- Leadership
- Performance Appraisal
- Managing Conflict
- Managing Creativity & Innovation
- Managing Group, Managing Effective Meeting
Participant’s Support Services
Please CLICK HERE for details
Graduation
Participants must pass all the required modules to be awarded the Diploma Certificate which will be presented at the TLA Graduation Ceremony scheduled at least once a year.
FIATA Diploma in Freight Forwarding (by Vocational Training & Examination)
TLA Diploma graduates are qualified to apply for the exclusive globally recognised dual qualification – FIATA Diploma in Freight Forwarding (By Vocational Training & Examination).
Part-Time Lecturers: Industry practitioners
Average Teacher-Student Ratio – 1:30
IFM 101 International Trade Management
Peter Chua, Master of Business Administration, University of Melbourne
Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology
IFM 102 Air Freight Forwarding Operations
Ang Peng Chua, Master of Marketing, University of New South Wales
IFM 103 Sea Freight Forwarding Operations
Tan Eng Soon, Master of Logistics, Curtin University of Technology
Thomas Chee, Bachelor of Business, Royal Melbourne Institute of Technology
IFM 104 Multimodal Transport
Tan Eng Soon, Master of Logistics, Curtin University of Technology
Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology
IFM 105 Customer Service & Relationship Management in Logistics
Charles Doo, Master of Science, NTU
Roger Tan, Master of Arts in Lifelong Learning, Institute of Education, University College London, UK
Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology
IFM 106 Legal Issues in Freight Management
VCS Vardan, Bachelor of Law, University of London
Dan Yeo, Bachelor of Law, NUS
601 Basic Management
Wong Kim Siong, Master of Business Administration, Charles Strut University
Career Opportunities
TLA graduates from this programme can typically expect good employment/career prospects across the industry, particularly from SLA member companies which regularly look for talents with competencies in international trade, airfreight & seafreight operations, multimodal transport solutions, customer & relationship building, legal & transportation insurance, amongst other skill sets, to join them as Import/Export Manager/Executives, Project Freight Leaders, Sales Executives/Coordinators, Customer Service Manager/Coordinators, Airfreight/Oceanfreight Executives, etc.
