Diploma in International Freight Management (Synchronous E-learning)…Enhanced Funding up to 70% of Course Fees & SFC eligible

Dates Available

03 Mar 2024 to tba, Intake: R73

Commence Date:

– 03 Mar 2024 , Intake: R73 (Registration is open)

Find out how our participants rate our programmes via TRAQOM here

The Training Quality and Outcomes Measurement (TRAQOM) initiative is developed by SkillsFuture Singapore to raise the quality of SSG-funded Continuing Education and Training (CET) programmes. 

Read what our participants have learnt from this course and the feedback from their supervisors…

A profound thanks to our professors, your relentless dedication and invaluable insights have been the cornerstone of my growth throughout the entire course of study. I would like to extend my  sincere gratitude to this dedicated faculty, as your guidance has been pivotal in shaping my understanding of this freight forwarding industry, and your mentorship has been invaluable.

Balancing the demands of work and school was not an easy feat. However, the challenges only underscored the importance of resilience and determination.

Chelsy Ong Shi Ting (IFM R60) – Customer Service Executive, KASE LINE (S) PTE LTD  in Apr 2016 – Graduated on 25 Aug 2023

I am very honored to have received the TLA best achiever award for the Diploma in International Freight Management.

While work commitments today takes up majority of our time, it is important to continue to keep ourselves relevant for the job market of tomorrow as the skills needed to succeed continue to evolve and I am glad I chose TLA for this next phase of my learning journey.

I am glad I chose TLA. The lecturers were very experienced and very helpful. They were very approachable and willing to help even after lesson time. It was not easy to attend the evening lessons after work, but it was the way the lecturers conducted the lessons and sharing of real life experiences that made it worth it.

I would also like to thank my group members who made this learning experience a memorable one and not forgetting the weekend sacrifices for the group discussions.

Jayagumar Vijayalakshmi (IFM R58) – Customer Service Manager, GS Technology – Graduated on 12 Dec 2022

I am happy to be with you at this graduation and awards ceremony today.  I’m deeply honoured to speak in front of everyone to say something and share this amazing day with you. It had been 14 months exhausted journey but certainly a fruitful and rewarding journey.  Congratulations to all that we are graduated today!

First of all, I would like to say thank you to the school, The Logistics Academy Pte Ltd for having this graduation ceremony.

Secondly, thank you to our lecturers.  Thank you for teaching and guidance with real examples.  It makes us easy to understanding and apply in works.

Lastly, thanks to my teammates.  Thank you for sharing your points and explanations. We worked hard together to get the assignments done.

Ee Yang Boon (IFM R55), Accounting Director, On Time Worldwide Logistics Pte Ltd – Graduated on 28 Jun 2022

Objectives

The course aims to equip participants with key skills and knowledge required to perform effectively in a logistics management environment.

The Diploma’s training curriculum is customized towards

• Logistics Industry Transformation Map (ITM)
• the Skills Framework for Logistics – Freight Forwarding and Operations as well as Sales and Customer Service

Who Should Attend

The program prepares the participants in their roles as Customer Service Officer/Executive, Freight Forwarding Officer/Executive, Import/Export Officer/Executive, Freight Supervisor, Freight Co-ordinator who perform all duties necessary for the intermodal transport of commodities across international borders on behalf of shippers. These roles are increasingly more essential in the booming of e-commerce.

Entry Requirements

Qualification :

Min GCE 3 N Level credit passes with N Level English Grade B4 & above / IELTS 5.5 / WPL Level 6 & above

OR

Min GCE 3 O Level credit passes with O Level English grade C6 & above / IELTS 5.5 / WPL Level 6 & above

OR

Full time ITE Nitec & above

OR

TLA Certificate in Logistics Operations with min N/O Level English at respectively specified grades / IELTS 5.5 / WPL Level 6 & above

Work Experience : 1 year

Age: from 18

Admission is solely at the discretion of TLA.

Please note: Advanced Diploma in DSC & Diploma in IFM/ILM are not pathway programmes.

Fees & Enhanced Funding 

Enhanced Funding of up to 70% of course fee is available.

Course Reference No : TGS-2020500239 (01/01/2019 – 26/04/2026)

Nett course fee for full Diploma programme effective from 01 October 2018.

SkillsFuture Credit (SFC) eligible.

“All Singaporeans aged 25 and above can use their $500 SFC from the government to pay for a wide range of approved skills-related courses. Visit the SFC website www.skillsfuture.gov.sg to choose from the courses available on the SFC course directory.”

NSmen and employees of  NS Mark (Gold) accredited companies can enjoy exclusive discounted course fee at member’s rate.

• Application fee of $87.20 (non-refundable).
• *SSG Grant – Assessment Only Pathway (AOP) fee of $109.00 is applicable for participants (company-sponsored / self-sponsored) under SSG funding.

Duration 

Part-time studies : Evenings from 7pm to 10pm

Diploma:  14 months (243 training hours excluding examinations)

Venue / Time 

Venue : Synchronous online training session (via Zoom)
Time : 1900 – 2200 hours

Course Delivery 

Synchronous online training session

Lectures, Case Studies, Group Discussions

Course Assessments

Tutorial Exercises, Group Projects, Written Examinations

Modules

IFM 101 International Trade Management (12 sessions)

IFM 102 Air Freight Forwarding Operations (14 sessions)

IFM 103 Sea Freight Forwarding Operations (13 sessions)

IFM 104 Multimodal Transport (16 sessions)

IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)

IFM 106 Legal Issues in Freight Management (12 sessions)

IFM 601 Basic Management (10 sessions)

Coverage

IFM 101 International Trade Management (12 sessions)

• International Trade Management
• Incoterms
• Regional Economic Integration
• Major Trade Product
• Trade Finance: Documentary Collection and Letter of Credit
• Trade Documentation
• Cross Cultural Perspective in International Trade
• Business Entry Modes
• Infocomm Technology (ICT) in Freight Forwarding

IFM 102 Air Freight Forwarding Operations (14 sessions)

• Industry Regulators & Associations
• Document of Affreightment—Air Waybill
• The Air Cargo Agency, Airlines & Ground Handling
• Use of Guide Books
• Dangerous Goods & Security
• World Geography
• Conditions of Contract
• Air Cargo Claims Handling
• Air Cargo Rates & Charges
• Aircraft, Aircraft Unit Load Devices, BUP
• Air Cargo Import, Export, Transhipment

IFM 103 Sea Freight Forwarding Operations (13 sessions)

• Transport Geography, Shipping Routes and Major Ports
• Vessels: Operational and Design Related Metrics
• Shipping Documentation
• Role & Responsibilities of Carriers, Agents and Ports
• Freight Consortium and Global Alliances, Containerization and its Operational Forms
• Freight Tariff Systems
• Freight Quotation, Job Costing and Payments
• Cargo Packing and Damage
• Basic Principles of Material Handling and Cargo Operations: Vessel, Warehouse, Port
• Classification and Handling of Dangerous Goods
• International Conventions for Transportation of Goods

IFM 104 Multimodal Transport (16 sessions)

• Introduction & Definition of Multimodal Transport
• Types of Multimodal Transport & Its Operations
• Multimodal Transport Documents
• Plan & Execute an Export Shipment & Import Shipment
• Project Transportation
• Household Removals (Int’l Relocations) & ASEAN Framework for Multimodal
• Introduction on Road & Rail Transport
• Alternative Transport Solutions
• Safety & Security

IFM 105 Customer Service & Relationship Management in Logistics (11 sessions)

• Customer Servicing in the Logistics Industry
• Marketing and Logistics Operations Interface
• Principles of Quality Customer Service
• Customer Service Performance Metrics
• Development of Customer Service Program
• One-Stop Customer Service
• Concept of Customer Relationship Management
• International Trade & Transport Organization and Global Customs Knowledge

IFM 106 Legal Issues in Freight Management (12 sessions)

• Legal Framework of Multimodal Transport Operators
• Carriage of Goods by Sea
• Application—Carriage of Goods by Sea
• Introduction to Insurance & its Practices
• Cargo Policy Coverage
• Cargo Insurance Claims
• Carriage of Goods By Air, Road and Rail
• Remedies and Enforcement
• Forwarders’ Liability Claims
• Handling Liability Claims

IFM 601 Basic Management (10 sessions)

• Managing & Manager
• Basic Management Functions
• Coaching, Problem Solving & Decision Making
• Communication
• Leadership
• Performance Appraisal
• Managing Conflict
• Managing Creativity & Innovation
• Managing Group, Managing Effective Meeting

Participant’s Support Services 

Please CLICK HERE for details

Graduation

Participants must pass all the required modules to be awarded the Diploma Certificate which will be presented at the TLA Graduation Ceremony scheduled at least once a year.

FIATA Diploma in Freight Forwarding (by Vocational Training & Examination)  

TLA Diploma graduates are qualified to apply for the exclusive globally recognised dual qualification – FIATA Diploma in Freight Forwarding (By Vocational Training & Examination).

Lecturer

Part-Time Lecturers: Industry practitioners

Average Teacher-Student Ratio – 1:30

IFM 101 International Trade Management

Peter Chua, Master of Business Administration, University of Melbourne

Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology

Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association

IFM 102 Air Freight Forwarding Operations

Ang Peng Chua, Master of Marketing, University of New South Wales

M M Kunasekaran, Master of Logistics and SCM, University of South Australia

Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology

IFM 103 Sea Freight Forwarding Operations

Tan Eng Soon, Master of Logistics, Curtin University of Technology

Thomas Chee, Bachelor of Business, Royal Melbourne Institute of Technology

IFM 104 Multimodal Transport

Stanley Lim, Diploma in Freight Forwarding, Singapore Logistics Association

Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology

Tan Eng Soon, Master of Logistics, Curtin University of Technology

IFM 105 Customer Service & Relationship Management in Logistics

Charles Doo, Master of Science, NTU

Shirley Pek, Master in Organisation Leadership, Monash University

Dr Thomas Sim, Doctorate in Arts, European Institute of Management and Technology

Tan Hock Chuan, Master of Business Administration, University of East London

Tan Eng Soon, Master of Logistics, Curtin University of Technology

IFM 106 Legal Issues in Freight Management

VCS Vardan, Bachelor of Law, University of London

Larry Thian, Insurance Diploma, ANZIIF, New Zealand

Dan Yeo, Bachelor of Law, NUS

601 Basic Management

Tan Hock Chuan, Master of Business Administration, University of East London

Wong Kim Siong, Master of Business Administration, Charles Strut University

Liu Fook Thim, Master of Science, NTU

Career Opportunities

TLA graduates from this programme can typically expect good employment/career prospects across the industry, particularly from SLA member companies which regularly look for talents with competencies in international trade, airfreight & seafreight operations, multimodal transport solutions, customer & relationship building, legal & transportation insurance, amongst other skill sets, to join them as Import/Export Manager/Executives, Project Freight Leaders, Sales Executives/Coordinators, Customer Service Manager/Coordinators, Airfreight/Oceanfreight Executives, etc.