Specialist Certificate in Cold Chain Management (Pharmaceuticals & Medical Devices) … SFC eligible

Next Intake Commencement Date:

09 Sep 2019, Monday

Select a registration method:

Register Online   Download Form

Specialist Certificate in Cold Chain Management (Pharmaceuticals & Medical Devices)  … SFC eligible
Read what our participants have learnt from this course

“Thoroughly enjoyed every session, gained more insights of cold chain management and will be able to anticipate the concerns that the customers have.

– Ms Jeannie, Contract Manager, TNT Express Worldwide (S) Pte Ltd.



Asia is emerging as a global powerhouse in biomedical and healthcare industries. The sheer size of the market, the high growth rate and the complicated infrastructure poses high rewards and risks for the industry players, as well as logistics service providers.

Singapore offers Asia’s best healthcare system, with ten accredited hospitals and three medical centres. The country attracted 400,000 foreign patients in 2006, with the number projected to reach 1 million in 2012. Singapore achieved “Best Medical / Wellness Tourism Destinations” (By Travel / Weekly Asia Industry Awards for two years consecutively in 2007-2008, and was ranked 4th Best Healthcare Infrastructure (IMD World Competitiveness Yearbook 2009).

These conditions bode well for the pharmaceuticals and logistics industry. The market for cold chain packaging and transport services is projected to grow from $6.9 billion to $8.7 billion by 2015. This is driven by the strong demand from pharmaceutical companies that need specialized storage and transport of drugs, clinical trials and test samples. The pharmaceutical companies will require cold chain logistics service providers to handle time and temperature sensitive products. As such, 17 of 25 largest 3PLs in the world have based their operations in Singapore, with many offering cold chain logistics.

Designed For

Logistics professionals working in cold chain and related services with a focus on the pharmaceutical & medical device sector; persons holding the following positions may find the course extremely useful:

  • Senior and mid level managers involved in cold chain design
  • Operations and logistics managers
  • Warehouse managers and supervisors
  • Transport managers and supervisors
  • Third-party logistics personnel looking to improve their current operations, or providing cold chain services
  • Managers and executives in pharmaceuticals industry
  • Quality Assurance managers
  • Consultants

1. Introduction to Cold Chain Logistics

  1. Definitions and Terminologies
  2. Applications of Cold Chain Management
  3. Equipment, Devices and Technologies
  4. Role of Logisticians in Cold Chain

2. Cold Chain for Medical Products

  1. Medical Products
  2. Effects of Temperature Changes
  3. Medical Products Supply Chain
  4. Traceability
  5. Cost of Service

3. Storage and Control

  1. Cold Chain Storage Facilities
  2. Warehouse Layout and Goods Flow for Cold Chain
  3. Maintaining & Monitoring of Storage Conditions (Temperature, Humidity)
  4. Control Systems for Contingent Storage Conditions
  5. Analyzing Requirements for Storage, Handling and Transportation Involving Airline Transfers
  6. Contingency Plan for Delays at Airports and Temperature Excursions

4. Inventory Management

  1. Security of Stocks in Warehouse & in-Transit
  2. Cleanliness & Pest Control in Warehouse
  3. Receipt of Temperature-Sensitive Goods
  4. Stock Handling during Picking & Preparation for Delivery
  5. Training of Warehouse Staff on Cold Chain Storage

5. Distribution Management

  1. Key Points in Distribution of Medical Products
  2. What is Complaint, Product Recall & Field Safety Corrective Action
  3. Goods Return of Medical Products Requiring Cold Chain
  4. Disposal of Medical Products

6. Packaging

  1. Packaging Standards and Technologies for Cold Chain
  2. Packaging and Repackaging Processes
  3. Quality Oversight on Packaging Process
  4. Contingent Planning for Cold Chain Packaging
  5. Safety Procedures

7. Managing 3PLs

  1. Introduction and Definition of 3PL
  2. Scope of work for 3PL in Cold Chain Logistics Execution
  3. 3PL’s role in transport, storage and handling of Cold Chain Products
  4. Case Study of 3PL’s involvement in Cold Chain Logistics

8. IT Innovations

  1. Current IT Advancements for Logistics Applications
  2. Temp Tales, Logging and Tracking Devices
  3. IT Documentation and Records Management
  4. Future of IT Applications for Cold Chain

9. Regulatory Requirements

  1. Types of Certifications and Licenses Required by H.S.A. for Import & Wholesale of Medical Products
  2. Overview on Requirements of Good Distribution Practice for Medicinal Products and Medical Devices for Importers & Wholesalers
  3. Licenses Issues

10. Audit and Quality Systems

  1. Internal & External Audits
  2. Standard Operating Procedures (S.O.P.)
  3. Prepare, Approval, Amendment, Control & Dispose of Quality Documents
  4. Course Review

Diong Bee Chu holds qualifications in diverse disciplines. She has a Bachelor of Science Honours degree in Microbiology from the National University of Singapore (NUS) as well as a Bachelor of Business (Logistics and Transportation Management) degree from the Royal Melbourne Institute of Technology (RMIT). She recently completed her Master of Science in Supply Chain Management at NUS.

After 4 years in the exciting world of drug law enforcement, she went on to spend the next 16 years in a variety of roles in the logistics industry working with SMEs and MNCs handling the supply chains of products such as FMCG, dangerous chemicals, aerospace spare parts and pharmaceuticals.


The course is an Approved-in-Principle (AIP) course under the SkillsConnect (Course Code: CRS-N-0026443 valid till 25 Dec 2019) with a support level of $2.00 per training hour for company sponsored participant. More information from Financial/Award Schemes.

Nett course fee effective from 1 Oct 2018. Company-sponsored participants are required to apply for funding via SkillsConnect at least 1 week before course commencement.

SLA Member Non-Member Self-Sponsored
Course Fee $720 $900 $900
GST $50.40 $63 $63
Application Fee $32.10 $32.10 $32.10
Total Fee (payable to TLA) $802.50 $995.10 $995.10
SkillsConnect $58 $58 N.A.
SFC * N.A. N.A. $500
(or available Credit)

* “All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the 
government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture 
Credit website www.skillsfuture.sg/credit to choose from the courses available on the 
SFC course directory.”



Payment will only be required after the course is confirmed.
(The status of the course would usually be advised one (1) month before the course start date.)

Payment mode (retail payments facilities are not available) :
Overseas – Telegraphic transfer
Local – Cheque or bank transfer or Corporate PayNow


Day Class : 29 hours, 3 days, 9am – 6pm


A Certificate of Achievement will be awarded upon successful completion of the course with 75% attendance.

Next Intake Commencement Date:

09 Sep 2019, Monday

Select a registration method:

Register Online   Download Form